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| - This location has got to be hands-down THE WORST one out of all of the locations I've eaten at...and well I've been to most of the ones around the GTA because All-Day Breakfast is my weakness and when you work in malls, PB is usually the only place where you can get that anytime you crave it T_T
I love eggs. I can actually make them almost every style...except for the expensive one..what's it called? I can't remember. Anyway, I always get their 3 eggs any style with the sausage and latkes and toast.
When I order my eggs a certain way, I expect them to be made that way, since I'm paying so much more than a carton of eggs FOR THREE EGGS MADE THAT WAY. [sorry I'm just reliving the moment when I ate my eggs from here]
They were still raw. Like, the stuff was still clear and gross. I'm pretty sure over easy you're supposed to have fried both sides and only the yolk stays a little runny.
Anyway, I learned my lesson for the next time and told them exactly how I wanted my eggs. Unfortunately, this translated to: oh let's burn the egg.
So that was the end of that. I just asked for scrambled eggs from then on because seriously, who can mess up scrambled eggs -__-ll
What really turned me away from their breakfast after that was the potato latkes. They used to be these cute little potato pancake type things. Sorta like a hashbrown...in it's natural form haha I mean, not like super flat, but not the width of a MUFFIN.
YAH I GOT LATKES THAT WERE AS BIG AS MUFFINS. IT WAS DISGUSTING. I looked at them and asked the server, are these the latkes? I think this is a roasted potato or something...it's huge.
but nope, those were the new latkes. I almost cried. That should never happen to potatoes.
Now, I'm a pretty understanding person since I work in retail and the Promenade mall's patrons are usually among the most difficult...so I am sympathetic to all employees of this mall.
What I don't understand is how these servers think it is alright to completely ignore someone who is waving them down. I only waved because I waited patiently for 20mins for someone to come by and nobody did.
If I ask for ketchup [for my ridiculously doughy latkes] or a refill or even extra napkins, I get a heaving sigh as if I had already asked them three times or something. Well, that's not possible because YOU NEVER COME BY. Sometimes, they disappear with my glass and don't come back for another 20mins. One time, I even got an empty ketchup bottle!
The worst is when I need to GO. Like, I've been done eating for 20mins and nobody comes by and I need to pay and leave. I wait another 15mins for someone to come by so I can ask them for the bill. THEN I have to wait another 15mins for them to COME BACK with the bill. THEN ANOTHER 15MINS BEFORE THEY COME TO TAKE MY MONEY. heaven forbid i have to use my debit card because that'll just earn me another heaving sigh and another 20min wait while they stand at the cash register machine and go through the prompts at a snail's pace.
Oh, and you'd think that their take-out area would be less of a hassle.
Like, perhaps you wouldn't have to deal with the incompetency of the wait staff.
NO. I don't even know what they do there because I asked for some pasta salad that IS ALREADY PREPACKAGED///JUST REQUIRED SOME SCOOPING INTO A PLASTIC CONTAINER AND I'M THE ONLY ONE IN LINE AND IT STILL TAKES 15MINS FOR THEM TO DO THAT ONE THING.
Why do I even have so much experience here? You'd think I'd learn and not come back. Unfortunately, I'd been working at that mall for 2 years so I had to deal with it during that time.
I'm glad to say every other location has treated me a gazillion times better AND their food is yummier =) just this location sucks.
HIRE NEW SERVERS PLEASE. and fix your latkes. I can do scrambled eggs but muffin latkes are not yummy.
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