Eh. I just moved from LA so maybe I'm a bit spoiled with my hair salons. My stylist was fine. Not very good at carrying on a conversation, but fine I suppose. My highlights turned out alright, not the best I've had though. They very much try to "sell you" on things while your there. I had to turn down at least 2 different services I didn't come there for and was not interested in.
The only reason I'll go back is because they give you a nice little coupon book for new clients. If I didn't get that, I would go somewhere else in Scottsdale. Maybe somewhere a bit more friendly and less snobby.