I donate here a lot because they help a lot of good charities. Such as safe nest, homeless veterans, etc. The staff is usually very friendly and will have someone come out to your car and pick up your donations. I'm giving it a 3 star rating because a majority of the items are broken or missing pieces. Also some of the prices are way too high for used items. That a side there are some treasures hidden among the debris. I picked up a like new tripod for my camera that's $40 new got it for $5. The books are a great bargain, bought a BBQ cookbook for .99 cents. Also the fact that inventory changes daily, it's never the same items twice.