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  • TOTAL SCAM.. FRAUD... STEALS MONEY... ACCUSES CUSTOMERS OF LYING .. See attached receipts. BUDGET IS A SCAM - keep all receipts - make sure addresses are on receipts are they will deny them. WORST experience EVER! HORRIBLE customer service. They charged me for not filling up the tank and when I called Mary accused me of trying to pull a fast one saying MOST customers disputing gas charges conveniently "forget" then try to get out of the charge the next day. She did everything but call me a liar.. I went down in person and Hope argued with me about Mary claiming I was trying to scam them for the gas. Claiming Hope was there when I spoke to Mary on the phone. Flat out argued with me saying no she didn't every time I clearly explained to her the details of the conversation. condescendingly.. Then FLAT out refused to take my receipt and kept arguing relentlessly with me. They CLAIM THEY filled the tank up the next morning exactly 8.3 gallons. I went 102 miles. Trucks get 8-10 miles a tank. I showed her my receipt she claims the receipt didn't show the address of the gas station. I said if the truck was given to me on a full tank and only 102 miles were put in the truck and my receipt says 8.6 gallons were put in the truck then obviously the gas station was within 2 miles of them. Hope asked me to leave the store and told me if I had a problem to call customer service. Cust serv hung up on me TWICE - said they didn't believe this happened that the stores have no way to overcharge, yet they charged me for gas I already put in the truck. Then asked me to email a fake email address the receipts and it auto rejected the email then I called back and they said they gave me the wrong email no one had heard of the email they originally gave me. Then gave me another email and no one ever responded. Impossible to get through. Please tell me how THEY put in gas to a truck and I have a receipt for putting almost that exact amount in as well. Who's the liar here? Where is your receipt? I have given you guys my receipt in person, in an email and now on here. Yet you still stole my money saying I did not fill up the tank. Everything about this transaction was reprehensible!!
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