I used these guys for the 2nd time this week, and they did a great job again. An example of the service they give is that we were supposed to pick the car up by 5 PM on Friday and a situation came up where we couldn't get there. Assuming they would just close shop we never called figuring we would pick it up Monday. When we got back we found two phone calls from Parrott letting us know that they were staying open in case we were late - they stayed until almost 6 just to make sure we could pick up the car. The local Honda Dealership isn't going to do that for you.... This time the bill was negligible, but last time we came to them the problem was greater and the bill was higher, but it was fair for what they did (much less than a dealership). This thanks is for going the extra mile on Friday for us even if we were not able to take advantage of it.