Extremely unhappy with Nevada eye had taken over Marietta Nelson practice. I had eye surgery with Dr. Nelson she did a awesome surgery on my one eye, I need one eye corrected.i went into this practice to see Dr. Nelson, I find out through the Medical Assistant Dr. Nelson is retiring. I have
My consultation on my eye she does the test and asks when I want surgery. I said before you leave she said ok lets do it. Great. I have to come back to see surgery scheduler ok 2 weeks later appt
For surgery No I Was told oh you will have to make another consultation appt for Dr. Warner. In August??? I was told by the Dr. I was coming to get a surgery date? Now you wasted my time. and want my insurance company and me to pay for a 2nd consult and delay my surgery until August.Due to unorganization of retiring physician and new incoming physician, I only came to your practice because Dr. Nelson had joined you.
I can say the surgery scheduler was kind, the front desk staff are non attentive and have no customer service skills.