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  • Used to like Swiss Chalet. This place is a travesty. It took ages to get seated, they mixed up our orders, and the food was stone cold when it finally arrived. Our waitress was an older lady who told us to our face that she couldn't wait for her Christmas break from the restaurant. I can understood how she felt, but I'm not sure a server should be telling customers she can't wait to get out of the place. To her credit, when we pointed out the fries were stone cold, she brought out new ones, but she must have known how long they'd been sitting under the lamps, surely? All in all, the entire place felt like a person who dislikes what they're doing for a living, and is just going through the motions. Maybe it's just this location, but if the issues are widespread, this Canadian institution is heading in the wrong direction.
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