Oh boy was this place awful! Went with my mother for lunch, we were both disappointed and hungry when we left. It took 45 minutes to get soup and sandwiches, the waiter never once checked with us, we never got drink refills, we had to get up and find the hostess to pay the bill. My mom's grilled cheese was so hard (presumable from sitting under the warmer lights) that it was inedible. The waiter also never brought us silverware! Again, I had to walk up to the hostess to get some silverware. It was in no way busy so I just don't get it. I had high hopes and the menu "sounded" good but blech. We never got the chance to even complain since we never saw our waiter again and there was no management to be seen. Avoid!!