TERRIBLE! TERRIBLE! North Scottsdale location is TERRIBLE!
Two weeks ago I dropped off a LV bag, Tiffany's necklace/earrings/picture frame, and Dior sunglasses. I walk in yesterday evening (6/24/14) at 6pm. I go up to the sales girl and ask about my account and what has sold. I then ask for the price they're selling at and the girl proceeds to tell me outrageously low prices (my $3000 LV is selling for $200 and my Tiffany's is selling for $60!). I told her I want everything taken off and I would gladly pay the $5 for each item. She calls over her RUDE BLONDE MANAGER. My goodness, was she an unpleasant woman! Did not greet me, just came up to the counter with a "what do you want" stare. I told her I did not like the selling prices of the items and would like to take them back. In a very condescending tone, she tells me the sales girl read to me the prices that I would be profiting rather than what they're actually selling for. Okay, no big deal, but then she kept going on and making it seem like it was my fault! I then asked her my original question of what they were selling at. She looks at me and says with a snarky tone, "um ok well I'm going to have to add it up." Was she too busy sitting on her butt in the back? Anyways, once she calculated all the correct prices that the sales girl was unable do to, I was okay with the prices and did not pull them off the floor. After this experience I'll resort to selling my items on eBay where I will make more money and don't have to deal with old women with ugly attitudes. You cannot pay me to ever shop here!
Whoever the owners are really needs to read all of these reviews. LOOK HOW MANY PEOPLE COMPLAIN OF YOUR RUDE STAFF!