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  • Food = just Ok, Service = NoT I was super excited to try this place! To start...No greeting upon entering, probably because it was packeD (this place has mostly standing room while waiting)... but I am always willing to wait and hope it'll be worth it... this was not. Took a few minutes for our waitress to approach our table after we were finallY seated, just to tell us she'd be right back. We did get our drinks ordered (finally) by another staff member (ps. Check in for a free cocktail) which 2 of us ordered (that deserves the 2 stars) I ordered the Manly Morris (nothing special about this good Ol breakfast...potatoes def need some flavor, simple seasonings go a long way) I also ordered a side of biscuits & gravy...which didn't come with the the rest of our food and our waitress noticed, because as she she sped by our table she mentioned it would be right out. By the time i finished most of my meal I caught our waitress to inquire about the biscuits and gravy, she again said it would be right out...I asked her to bring a to go box since I was full. She brought the food no box...she finally stopped by to check on our meal, I reminded her that I needed a box. She walked around with boxes in her hand but didn't return so i asked another server for boxes which somehow prompted our server to return with boxes and to let us know she comped our cocktails, I informed her we had already "checked in" for the cocktails...her response "oh good"...the only person smiling that provided good customer service was the one refilling our drinks (I wish I caught her name). What a disappointment, I dont understand the great reviews, there were others visually dissatisfied, maybe they're not yelpers. Customer service with a smile and appreciation for my business might have made up for the sub par food and wait times but noPe...too many other options in this area...and there's always Egg Works where regardless of how busy they are customer service and food is always amazing!
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