This is a long overdue review from a visit last year, but happened to see this while looking for a cake bakery on Yelp. This place is horrible- customer service is not in their vocabulary. We bought a groupon and when we went to use it they said that we will have to be on a wait list because they ran out of cupcakes and to call back. We left several, several messages without a response back. If you want great honest reviews and people raving about your product, listen to those leaving negative reviews and treat your customers with respect.