My parents love this place & it's always the place to go when they want to go out to eat. It is what it is...another chain steakhouse.
The steaks, salads, fries / baked potatoes are always prepared & cooked nicely.
We've always had good service with the wait staff...they're very attentive & are constantly clearing the table off or filling beverage glasses.
Like Chad, the annoying "yeeee-haw" birthday shout out & the constant country music can be a bit much, it's so loud in there, it's unfortunately part of it all. (Chad, hate that you had such a bad experience.)
I can endure this eating experience every couple of months. :)