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  • Today I spoke with Brian the owner because he came recommended to me. He asked me a couple questions then put me on hold and transferred me to a sales rep. The sales rep sent a technician out to my home and after three minutes the technician looked at me and said we cannot work on your system because it is six years old. I then personally called Brian and asked him why I was not aware of this situation before you sent out a technician because he was wasting my time. He then tried to sell me on his full proof rental system. Not once did any of them ever tell me that they do not work on systems that are less than five years old until after the tech showed up. He preaches about being a business so long because he cares about nothing more than his customers/potential customers which is a load of crap. All Brian cares about is his top line revenue and how he can stick it to people. I would NEVER recommend using this company. Oh yeah by the way they still tried to charge me an $85 visit charge after three minutes of being at my home. We then settle for $42.50. I will say the technician was awesome very friendly and very understanding why I was so pissed off. I would definitely STAY AWAY from Boyett's Rayne water conditioning. Anthony B.
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