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  • Came here 2 visits prior to the one I had last night 4/9. Two other visits were so-so most likely around a 2-3 star visit. But my most current visit last night was probably the worst fast food visit I've ever had. Coming home from my parents house around midnight and my fiancĂ© was having pregnant cravings and while passing by the checkers told her the food was pretty good. Which in tun sparked up a craving for her, which led me to take a u-turn to get her food. We went through the drive thru and as soon as the lady at the speaker started talking we could immediately sense an attitude problem. Our order was taken very rushed and made as feel like we shouldn't be there, that our business was unwanted. We rolled up to the window and this woman with a mean-streak, looking like a cross between an imp and a lame dog chewing gum told us it was 8.55 with the most stern face, no customer service what so ever. After we handed her our cash she then said in the most obnoxious manner, " can you do me a favor *chomp chomp* can you back up your vehicle?" And stared at us like hurry up a**hole. So, confused I looked at my girl and was like wteff and reversed. Then as soon as we reached halfway from the window and the order speaker. She closed the window and we didn't make contact for another 20 min. At this point we were left wondering if this dog/imp was adding special sauce to our food. When the food was ready all we saw was a bag hanging out the window from the hairiest arm, so I pulled up and asked why did I need to reverse and this girl with the most putrid attitude replied, " it's because we don't want you to wait long for fresh food." And with a bat in the cave she struck up her chin didn't look at us twice and slammed the window. Again we were struck with a wteff?!?!?! moment. As we drove away I had the urge to call the store to speak to the manager, because she ain't giving my fiancĂ© and baby girl special sauce, and lo and behold the same voice answers. I asked for a manager and I was promptly answered between a squeak and a bark that she was the manager, " ...an the names Elizabeth, ya see!" I then asked if that was SOP for patrons/ness to reverse their vehicle from the window. And again I was reminded that it was for the reason that they don't want us waiting at the window long for fresh food. When I asked for her name again she said her name was Alyssa. I then said thank you and hung up. On the way home I was astounded by the rude service and the secret-agent man names, on my receipt the name on there is Amy, and vowed never to return to this sh*t hole ever again. I would sooner go on an epic adventure with frodo to mordor than come back to this horrible restaurant. I was inspired by her actions to call their corporate office, call again at their store to speak to another manager, and write this scathing review. I have never done that before now, but I've also never been treated like this before. All joking aside all the above accounts remain true up to the hairy arm and the booger in the cave.
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