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| - Note: I rated this one-star because I can't give it less.
My wife Jill and I went to this at ten this morning. First, let's talk about how we almost didn't make it because Hero Ventures and TicketMaster never got their act together. When they postponed opening the event for a week, we did not get any information about our NEW tickets. All they did was mention that we could bring a friend for free. All that this did was add to the total number of disappointed attendees today.
We arrived and were very much surprised by a heretofore unmentioned charge for parking. Not once was it referenced in any of the communications, or on the page for the event. Ten additional dollars poorer, we then waited for thirty to forty five minutes, in the sun, while other attendees tried futilely to register their less than useless tracker bracelets. The wait would still have been a long time, even if EVERYONE had pre-registered, because none of the pre-registration credentials were being recognized. However, the wait was even LONGER because only fifty five to sixty percent of the kiosks were working, and only forty five to fifty of them working completely.
We were then treated to spending huge amounts of time standing and waiting. The shortest wait, after the registration debacle, was twenty minutes before getting to the "Interactive" area. This consisted mostly of cheesy games (more at home at Castles and Coasters than a groundbreaking technological marvel) that had simply been reskinned with Marvel characters. But, most of the Marvel Experience was the waiting. Waiting for the "3-D" and the "4-D" experiences. Both of these were notable lacking in at least one advertised dimension. The 3-D Projection wasn't even working, so the glasses they handed us were handed right back. This after a forty five to fifty minute wait. The wait to go from the "3-D" part to the "4-D" ride was only twenty to twenty five minutes... But, also NO 3-D!!!
So we spent two and a half hours getting less than half of what we paid for. The only thing this had in common with Marvel was the name, as well as the waiting that Marvels dedicated fans do. But, at least that waiting pays off in dividends of great comics, movies and TV series. The "Marvel Experience" was the waiting but, it was only followed by profound disappointment.
Also, the staff couldn't have been more disorganized and I'll-informed if they were the voting public.
This event was an over-hyped, under-delivered, bad faith rip-off. We will pursue this as far as we need to get resolution. I can't get the time from my limited life back that was wasted this morning back from them but, they can sure as Hell give me back my money.
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