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  • I had an appointment with Ronni to try on several Maggie Soterro gowns. She nailed the initial appointment and found the perfect dress for me in less than 10 dresses. It wasn't a silhouette that I would ever have selected for myself but it looked amazing on me. I purchased it in 10/16 and paid all but a tiny portion when I purchased the dress. An extra perk is that it was so much under my budget that I was able to get a veil and beautiful comb all within my initial budget. When it arrived I received the call that my dress was in and to schedule a time to come in to try it on. At that time I paid the remaining portion due on the dress. During that appointment I noticed it was missing the sleeves. I didn't realize they were optional (they weren't on the sample dress but I assumed they were included because of the Maggie photos) and hadn't known to tell them to order them. Suzanne called personally to remedy the issue and we agreed on a resolution that worked for both of us. The sleeves arrived and I was able to try on the dress again. It was beautiful. They have stored the dress for months so it would remain a secret from my fiancĂ©. The store is relocating and they were very proactive and open in their planning. We received many notices in advance and were told to pick up our gowns by a particular date so they can relocate without the worry of loss or damage. I really appreciated that. With the gown in my possession I tried it on again and panic set in. I had lost weight and needed solutions to mask some problem areas. I made an appointment, went in and was given some tips and tricks to hide those issues without the need for additional alterations to the dress. Whew - crisis averted. I am scheduled for alterations in May 2017 but I don't anticipate any issues as I have heard that Suzanne is an alterations genius!! Loved the experience and the inventory available to try on! Wedding dresses are an investment and they take forever to get in. If you plan ahead and read the contract carefully you will be happy with the rest of the experience. Their gowns are lovely and Ronni is a masterful bridal consultant.
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