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  • Received an email from yelp in forming me that my original post was removed because it contained an advertisement, so I am posting my original review again. I had an appointment on Saturday October 5 with Juanita at the salon Mozell and company. Juanita sent me a text message stating she would squeeze me in at 11am. If the stylist tells u that I think that is an appointment. I got there before 11,I went into the salon to let Juanita know I was there. Then I went and sat in the lobby since there is no seating in the salon. One hour went by, two hours went by! I said to myself this is crazy!!!!!! Mozell nor Juanita came out to talk to me during this two hour period, to say I'm sorry for the wait it will only be a few more minutes. I was left out there for two hours and all I needed was a cut and style. I told Juanita I would wash my hair the night before. So I left and sent Juanita a text to let her know I was gone, to this day I have received no response. This is HORRIBLE and very very POOR customer service. I will NEVER go back there!!! No one deserves this type of treatment!!!
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