About: http://data.yelp.com/Review/id/HHVbQ8OJEbPyKrVt6sEOpA

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About: http://data.yelp.com/Review/id/HHVbQ8OJEbPyKrVt6sEOpA Goto Sponge NotDistinct Permalink

An Entity of Type : rev:Review, within Data Space : foodie-cloud.org, foodie-cloud.org associated with source document(s)

Attributes	Values
type	rev:Review
dateCreated	2017-06-07 00:00:00 (xsd:dateTime)
itemReviewed	007 Airsoft
http://www.openvoc.eu/poi#funnyReviews	1 (xsd:int)
rev:rating	2 (xsd:int)
http://www.openvoc.eu/poi#usefulReviews	0 (xsd:int)
rev:text	I've been in here a few times now and spent over $1200 with them, primarily on two airsoft guns and accessories. Every time I go in, the staff are sitting down at a card table in the corner and very reluctant to interact with visitors (they usually just sit there slumped in their chairs, as if they're wishing the customers would stop bothering them). I can understand that some retail staff are shy - I was that way when I worked my first sales job in university - but unfortunately their reluctance to interact may also be from not understanding the stock. This week I put down over $800 for an airsoft rifle and during my interactions, I was receiving two different answers from two different people as to what kind of accessories I need. For example, one said I needed a different battery and charger than the one I already owned, the other came along and answered the opposite. As it turns out, the one I own works fine. I don't know if they're trying to sell people stuff they don't need, if they're genuinely unfamiliar with the stock, or maybe just don't enjoy their jobs. Other questions I tried to ask were met with vague answers and left me feeling as if they were bored with explaining things. Never a good thing to make your customers feel stupid for asking elementary questions. Not sure what other options are available in the city, but there are certainly other places to do business on-line. My advice to the staff would be to stand up when a customer comes in, greet them with sincerity, treat them with respect (by at least showing some interest in answering questions, and at most not talking down to those with a genuine interest in learning about the products.) Products themselves are not the issue, but here too, asking about stuff not on the shelves just gets more vague answers and no real desire to marry up the customer with what he wants/needs.
http://www.openvoc.eu/poi#coolReviews	0 (xsd:int)
rev:reviewer	Michael

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