You can stop looking for a pet door company...you've found the right folks. They took a lot of time to explain the different types of pet doors and why there's was the best. After thinking about it for a few hours, I called and booked an appointment for installation. The installer called to let me know when he was 20 minutes away and arrived as promised. We verified the location and then he laid down some protective covering over the carpeting to insure we wouldn't have dust everywhere. After installing the door in a precise manner, he left the inside and outside walls wrapped up and ready to patch up should we decide to leave the home. Sure enough, we ended up moving and had them come back to patch the walls which was done very well. Then they did yet another beautiful job installing the door in the new house. Although they weren't the least expensive option, I'm confident that between service before and after the sale, as well as the energy efficiency of this door, it was a great decision.