They don't even deserve the 1 star that I gave them. First of all they set my cleaning time from 9-11 then after my son waited around for 1.5 hours I called them... They said it would be more like 11:30. The lady yelled at me... Told me she was going to charge me a 75.00 fee if I cancelled. Keep in mind I wanted to cancel because she was rude and yelled at me...not wanting to loose 75.00 I decided to let the proceed with the cleaning. I had was out of town when I scheduled it and my little dogs urinated on the ground. The dispatcher proceeded to tell me that my house was going to take a long time because it's dirty and pee is everywhere. I asked her don't you guys clean for a living and she said yes... I said then just clean it up and charge me accordingly. She still had an attitude so I told her to cancel... I realized that I thought I was calling Molly Maids... They are no Molly maids... Call anybody but this company... Look at their other reviews... Reviews don't lie!!!