Halo is very clean and has an excellent selection of jewelry. My experiences with them have been so-so. I agree with other reviewers about the receptionist with short blond hair. She has quite a flat affect
and does not make a customer feel very welcome. The piercers are very knowledgeable but may feel like they need to prove something and come off arrogant. I've had 3 piercings from Halo over the years. Only 1 has healed well. I have followed all of the directions for care that I was provided. Sea salt soaks, no sleeping on the piercing, ect. Funny that the recommended care used to be to clean piercings with provon soap. I may have bad luck with some piercings but I've never had to remove a piercing that was done at HTC. Think I'll stick with them in the future.