I went in after purchasing an online battery that was on a sale promotion. When I took my old battery in to get replaced, Chad, who greeted me as I walked in, checked my old battery and pulled up the info on the computer. I actually had a credit from the old battery and my purchase saved me even more money than the online promo. I left with a few other items that other auto stores didn't even stock for my car. I will be back as soon as i need anything for the car again. I really love this store and the customer service was the best I've had in any industry.