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  • Horrible experience Let me first say they only had 5 tables filled in the restaurant all with 4 or less guests...so it was not busy at all. Bathrooms were Filthy. I personally like to wash my hands before I eat but don't know how staff can wash their hands as required by law since I had to come out with my dripping as the paper towel holder didn't work. We were told they do not have Hot Tea, they only serve Ice Tea, this seems crazy since they have a dessert menu with coffee on it. If you order Sweet Tea be ready to pay .50 cents extra as this is considered Flavored Tea just like if you ordered blackberry, pomegranate, peach, blood orange or raspberry found this crazy. Waiter offered to get us balsamic vinegar and then I saw him walking around the restaurant and then he approached the table behind us and asked them if they were finished with it because we wanted to use it and they only have one bottle in the restaurant. Again this is crazy Bruschetta appetizer was brought to the table and looked okay but when we picked up the bread it was totally burnt on the side that was facing down to the plate so this was really bad. Entrees took 30 minutes to be served to us and when they came they were ice cold...Guess it was laying on the counter while everyone was so busy doing nothing. The waiter offered to heat our entrees up in the microwave oven to which we said no and then he just left the table. I had to get up from the table and go over and ask the waiter for grated Parmesan cheese and he then asked the hostess to get it for us. She brought it to us about 5 minutes later but even Parmesan could not make my cold Chicken and Pasta dish with the wilted (old) greens edible and my husband was not able to eat the shrimp scampi since it was so cold and bland. There was NO Service Recovery, NO management on the floor but there was plenty of running and hiding. The bill was over $50.00 for nothing as it was all inedible with the exception of the Sweet Tea or should I call it the Sugar flavored Tea. Waiting for a return call from Corporate.
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