Visited Kirby's Firestone for an oil change and the tire rotation for the first time. I am not sure about the oil change, but the tire rotation wasn't done. I visited there again and requested for the tire rotation and waited for ~15min. At first, I was impressed about their fast work, but when I checked my car, the tires were all in the same place. No tire rotation was performed period. I also noticed that the mechanic touched my items in the passenger compartment and all my documents and items were flipped around. What was he looking for?? I am not sure if any items were missing. It was an extremely disappointing experience.