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  • I went to Casa Del Matador at downtown summerlin today, I always go to downtown summerlin because I live close by and I love Mexican food. I would always go to panchos but today I wanted to try something new with my family and I had a HORIBLE EXPERIENCE. I've had bad experiences in the past where I wouldn't be that upset but this time I had to write a review! Once I arrived I had a waitress named Nicole. She was so rude and arragont. The first thing my husband asked for was a cold beer and she said "everything is the same temperature" with attitude then he asked for a cold glass and she said she didn't have any cold glasses so she wasn't being helpful at all. Later on I ordered a strawberry margarita and I had to repeat myself 3 times because she wasn't focusing on me. Afterwards I ordered street tacos I even pointed at the menu and then she asked me if I preferred corn or flour tortilla with it I told her I wanted flour because I don't like corn. Once they came with the food they brought me the wrong dish I told them that I asked for the street tacos the busser (guy) that was helping her out apologized he was way more helpful than her he had krisma. Later on She brought the right dish out and said "here you go I had another order for someone else that got the street tacos so I snatched this one for you" I began to eat it and realized it was corn tortilla even tho I told her I didn't want that I wanted flour so I ate what was on top and left the five corn tortillas. I just wanted you guys to know that I did not feel welcomed and that I had horrible service. She doesn't even have patience. The place wasn't even that busy maybe 5 tables only were busy. If you guys want customers to come back then hire a happy friendly staff.
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