I just tried to get a sandwich at capriottis on Bethany home. Went out of my way to get there at 7:40 on Thursday night. The doors were locked and the employee inside saw me and barely acknowledge me being there. Google said open until 8:00pm and the writing on the window said open until 9:00pm. I should have known something was up when I tried calling at 7:15 to place an order for pickup and no one answered.
If they had to close early for a reason I would understand, but to have the doors locked and see people inside deliberately ignoring me was really frustrating after a long day. If there was a reason you had to close, just come to the door and let me know.
The sandwiches are fine and I would change my rating, but I just want management to notice this situation, and I feel this may be the best way. Right now I'm reluctant to come back.