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  • Minus points 'cause they need to work on their customer service. True, a bowl of pho is only $6, but c'mon! Doesn't mean that you can be rude/impatient to patrons when they have not been rude to you. The friendly male owner was not present during my visit tonight. However, I hope he reads this and re-trains some of his staff. I mean pho is good, but I'm sure many patrons will be turned off if the service continues to be slack and dismissive. My mom was in the middle of changing her order on the receipt when a younger male server came, snatched up the paper while she was writing, shook his head and kissed his teeth. I found that very rude. Also at the end of our meal, we asked him for a takeout box, he just walked away, no acknowledgment whatsoever, and brings the container later. Sure, he provided what was asked of him, but I found this particular server unnecessarily disrespectful. If the owner is reading this, sir, please check up on your staff! If people don't return, it's probably due to the poor service.
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