We went to courtesy today to look at a used Toyota Highlander that was on their website. I called ahead to ensure that the vehicle was still available. I spoke with salesperson Miguel on the phone and he assured me that the vehicle was there. He said "I just had my hands on it, it's definitely still here". I informed him we were travelling from Surprise and didn't want to waste a trip. He again said no worries, it's here. Right away we traveled to this dealership to view the vehicle. As soon as we arrived the salesperson said "oh yes I think that vehicle is still here, but someone just test drove it so it's in the back lot." They had another lady sale associate go check and when she came back she said that the vehicle sold. We were baffled and explained the situation. We asked for a manager and she said she was one. We said "well, when did it sale?" She said "I'm not sure, it won't show me that." When we expressed our anger, she apologized for Miguel's mistake. She asked if we were interested in any other vehicles. In conversation she then said, "I'm sorry he should have seen that it sold 3 days ago" ??? Wait a minute..you just said it wouldn't show you when it sold. They are all liars. All they care about is trying to get you down there in hopes that you will look at something else. This place is awful. Please do yourself a favor and stay far away from it!!!