The store is always packed but it's never a problem to walk-in, waiting time was minimal. I did my biogel somewhere else and I needed them to be removed... the lady really took her time to remove my biogel and she did an amazing job with my Shellac after. Happy I found this place!
The store might look a little dingy from the outside, but you'd be surprised how clean the store actually is... the tools and everything are sanitized after each use (unlike a lot of other places)...
I would recommend this salon if you live around the area!