UPDATE. I first reviewed. Whittlesea on April 27th and was fine with the experience. This one was kinda strange. I needed to be picked up from a Fremont hotel, where I was waiting at the front entrance, as I told the operator. Like many hotels, there's a circular or half-circle covered entrance. I was on the bench there, as this is where people are dropped off or picked up. I saw the Whittlesea driver go past the driveway entrance without driving in, although he looked into the entrance area as he passed. He paused, but by this time he was on the other side of a half wall and would not have been able to see me. I was a little baffled. He drove off after a few seconds and turned the corner. I figured because he missed the driveway he'd be back around, but I never saw him again.
A Western cab pulled up along the curb just then and sat for a minute or two, so I got in and asked if I'd been wrong to wait where I'd been sitting for the other cab. She was as baffled as I was and said if you have a radio fare you generally pull into the entrance and may even ask the doorman if someone had called a cab.
Well, Whittlesea's loss was Western's gain