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  • After becoming a regular at this location I have to take away a star. The staff is always in a rush even when it's slow and as a result, 90% of the time something is wrong with my order. My suggestion to management (if you all even bother to read these reviews) is to focus on customer service by having your team slow down and make sure there is quality control in place where people review the order to make sure everything is there before handing them over to customers. Otherwise you're going to continue to have a bunch of pissed of customers. The food is great here but that only goes so far if my time is wasted by having to come back (if I don't catch the mistake there) and get my order corrected. I'd rather wait a few extra minutes to ensure my order is correct than be in and out quickly with the wrong order. It always takes more time to fix a mistake than if you had just taken the time to do things right the first time. Also, I don't know if you guys do this to cut costs but I don't eat like an animal so I shouldn't have to ask for utensils EVERY time I use the drive thru, it should just be a given. Just my 2 cents...
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