As a fan of the other 2 Grimaldi's in Scottsdale I was excited to see this spot open. The space is well-decorated reminiscent of the NYC subways. It's got a large dining area with some additional seats in the back as well as some patio seating with a half inside/outside bar.
The servers are friendly and refreshingly competent without the attitude. The food, however, wasn't as good as have had at the other locations. I've only had a pizza and calzone at this location but both times were just ok. They use fresh mozz and the flavors were pretty good. The crusts weren't as crispy and a little bit too charred with a lot of soot. I love the crusts but had to throw away a good 1/3 or so of the pizza. Not sure if they're still tweaking the process but holding out hope that they'll get their act together soon.