Took our Audi there this past week due to a transmission issue. We had already taken it to the Audi Dealership where we were given an estimate of $16,000.for a new transmission because, they said, "a new transmission is the only work we can garantee". Looking for a "second opinion", we took it to Franks European where they did a thorough diagnostic and found that we did not need a new transmission! They fixed the actual problem for a 3rd of the dealerships estimate. They were accommodating, professional, thorough and very kind. They will have our business from now on!