| rev:text
| - Food was good. Some of the staff were not so good. We showed up 30 minutes before our reso to have a drink at the bar before dinner. It was the eve before Easter and at best 40-50% of the restaurant was filled...and remained so for the balance of the evening. So it was well to overstaffed for the amount of patrons present which I would have thought meant we would be over-serviced for the evening. Boy was I wrong. Anyway, we met friends at the bar and proceeded to wait for 10 minutes before I had to flag a bartender down to order a drink. And, many were behind the bar with one wiping glasses while talking to the couple right next to us, who had drinks, and never looked up to see my wife and I waiting patiently for our drink order to be taken. Then, the next bartender did the same. Finally I asked to be served and got the 'glare' from one of the bartenders who was clearly not happy I called him out. That kind of set the tone for the evening as we were shuffled outside to the 'outdoor patio' where it was either too hot (when the heaters were turned on) or too cold as the servers recognized the heat in the room and turned them off. Terrible system out there...and again, only 1/2 the restaurant was filled so not sure why we were sent outside when tables were available inside. As I mentioned food was good, but my order was messed up, probably an honest mistake, but the server did not seem too concerned with the fact my order was wrong and then it took another 10 minutes to get it right. Meanwhile the wait staff seemed very 'hard' and 'short' with us and I noticed with other patrons too. Food needs to be good, which I'll admit it was, but the other half of the equation is the staff...which was not good. Doubt I'll be back.
|