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  • I love this hotel for many reasons. We stay here every time we fly into Pittsburgh to do Steelers-related things. My wife and I arrive, stay at the Hyatt at the airport (because it's awesome and connected to the terminal - you don't even have to go outside). In the morning, we wake up, rent a car at the terminal and take off to Heinz Field. The next day, we check out, walk to the terminal and fly out. Every time we've stayed at this hotel, the experience has been great. The room service food is good, the staff is polite, and the beds are comfortable just like at any other Hyatt. The TVs are new, and the prices are very reasonable for what you get. This time around, Mr. Tom Hardy, one of the managers, even contacted me before I arrived to make sure that our needs were met. When I arrived, they really took care of us with a nice room. I took some pictures. I'm a regular customer and not some special magical dude. However, I always feel well taken care of by this hotel. We look forward to returning.
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