My fiance and I came in here a few months ago just to look at rings and random jewelry. Next thing I know, we're trying engagement rings and the man who helped us was amazing. Few months later, we're engaged and my fiance bought my ring here. They have been wonderful, and they always remember us when we come in to get my ring resized, for cleaning, and just for random perusing. They always tell us to just stop by and get my ring cleaned if we're in the area - and I think that is just the sign of great customer service. Beautiful jewelry in here too!