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| - I've always loved Chipotle, they have great food and they are usually good to make things right.
I came and had dinner with a few friends when they discovered their meat was cold. We asked if they had could fix it, and they offered to remake it, which was acceptable. The manager on duty seemed to have an attitude with fixing our orders, advising that "oh, the meat is at perfect temperature," after having just rotated and mixed the meat, moving the bottom meat to the top, where the bottom meat was warm.
The drink station / condiment bar was messy, and unstocked: there were no spoons, forks, and knives. We also had to ask again for assistance and received further attitude on getting the items we need.
I typically don't get this kind of service from chipotle, I hope this is just a one time occurrence.
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