I went with my friends at 2 PM, there was only one other table and about 10 servers running around stocking condiments. The hostess was no where to be seen and the cashier would not seat us. It took about 10 minutes to be greeted by the hostess who was completely confused as to where to sit us because all of the tables were filthy. It took about 5 minutes to be told that our server would be with us in a few minutes and then another 5 minutes before someone stopped by and asked if anyone was helping us. We gave this nice lady our order and proceeded to listen to the other servers discuss why they were fighting with each other. The manager was wondering around and completely ignoring this inappropriate behavior of his staff. When we finally got our food the quality was nice but we had already been there for a good 30 minutes. After the food was delivered we never saw our server again and the other servers would not acknowledge us. We didn't get a single drink refill nor the check so we could leave. We bussed our own table to try and get someone to acknowledge that we were finished and even tried to waive down the manager who was chatting with all of the servers about 10 feet away from our table but we were ignored. Finally we just went to the cashier and they had to build the check so we could leave. If you want cheap breakfast food in Charlotte go to one of the other 20 IHOP's before you go here. You can get bland poorly prepared food at any of them and their servers actually want your business.