This business is booming and is for good reason. Great service, great artists, and great experiences. I wanted to try a new hair style and for us 40 somethings change can be a little scary out of the comfort zone. Well I asked Rick to give me a cut similar to a model in a magazines cut. Well he did and let's say that it looked better on the model. Since it didn't work, I contacted Rick to have it switched back to before and he made time for me in his busy schedule to put my hair back on track. He did not charge me and was more than gracious. I also love that they carry my favorite hair paste which is hard to find in Phoenix aquage. Its great for fine hair. They also have tasty beverages ready when I walk in which is appreciated in the morning if I have not had my coffee. Love, Love, Love R Salon.