Let's start with the brand of Panda Express! It's not carried out at this location. The Panda express experience is not here. The staff is the issue in this location unfortunately. I'll be surprised if this location survives. The disconnect between the brand and the execution from top down is very disappointing an unfortunate. I am a big fan of the Panda Express brand. This store very much let me down. The energy and Passion of the Panda Express brand is not on display by the staff. The staff does not have any warm energy that is expected from the brand. This energy permeates into the food as well. If there's no energy motivating the employees it's not going to transfer to the food or service either. The food is never consistent. You will get different tastes of the same menu selection. Also, the meat a lot of times looks like it's been sitting there for hours. The vegetables are the same. Today when I ate here the carrots had two different distinct tastes as well as the other veggies. I think they were mixed with the old veggies. When I arrived there was almost no meat in any of the Bulls to serve to guests.
At a normal Panda Express the meats and vegetables will always be plentiful. You will usually see maybe one or two items missing. And, if there is any item missing the front end employees will be yelling out orders to the Cook excitedly for these items to be replaced as soon as possible .
Pretty much all of the meats were missing at this location. And all of the meats that were left were very old looking. This type of service will not survive in this area. There are way too many better options to eat at. This could be a good store but it is not. This is very disappointing.
I've come here a couple of times. I would want to come here a lot more if the actual Panda Express brand would show up! The rating for this location is low for a reason. And, I've given it a 1 star to bring to the attention that this store needs before it fails.