Came in here one day to talk to a banker about signing for a new credit card (Chase Sapphire Reserve). As a current holder of the Chase Sapphire Preferred, it offers even better benefits for point accumulation and travel (look it up if you are interested in a good travel card)
It was about 11 - 1130AM when i had came in and there was 2 tellers, and 1 banker working. The banker was currently with a client and came out maybe 10 minutes later stating the other banker was on lunch and she'll be busy for probably another 30-40 minutes. Appreciate the courtesy but wdf such a large location with clearly at least 10 cubicle/offices but only 2 people working? I've been told Chase is working towards a more online or automated service vs having actual people in each location but dang that's pretty sad...
Asked for other locations and ended up going to the one on Ft Apache and Sahara instead. She listed the locations pretty fast. Luckily i caught most of them...