Candice is awesome! I took my sister's geriatric chocolate lab to 3 dogs & a cat and Candice was so good with us. She greeted us in the parking lot and helped Baylie out of the car since she has decreased mobility in her back legs. Candice knew what to expect since she had asked lots of questions about my dog and her needs when I scheduled the appointment.
Baylie has a plastic allergy and some skin issues because of her age. Candice took special care with her trouble spots and sensitive ears . She was also able to clip her nails which is always a battle with Baylie and her most despised part of grooming.
The salon is welcoming in appearance too. There are pet accessories for purchase in the lobby area. The dog grooming area has a nice homey feel with wood style flooring and finished white and pink walls, it does NOT feel like a vets office with tile and steel accessories, which usually makes Baylie a little hesitant.
At the end of her visit Candice took time to escort Baylie to the car and help her in. And gave us sone dog treats for the ride home. I felt like Baylie was treated the way Candice would treat her own pets.
Overall great place, with excellent customer service and quality care! We look forward to our next visit.