rev:text
| - SOLO has turned from a friendly, family-owned establishment, to a cheap, penny-pinching "why-did-I-ever-think-this-place-was-decent" restaurant.
Long story short: we had a Groupon for a dinner for two (appetizer, dinner, dessert). We've been here before with a Groupon or LivingSocial or Amazon Deals (get the point? They're desperate for business). The Groupon happened to expire on a Sunday. This business is closed on Sundays. I didn't realize that because I often use Groupons ON the expiration date without a problem. Let's be honest: we all have lives, and sometimes time runs out on us.
The point is this - it's NOT a coupon. It's a GROUPON - something I paid for. If a COUPON expired on a date the business was closed, tough. A Groupon is different and should be treated differently. It's no more my fault it expired on a day they were closed than it is their fault they were closed. Further, nothing on the Groupon said the business was closed on Sunday, it's just how it happened.
After two phone calls and an email conversation with the owners, they refused to honor the Groupon the day after it expired (when they were OPEN!). Groupon happened to be running the exact same deal at the time my Groupon expired. They gave me some B.S. excuse and Groupon ended up refunding my credit card because these cheapskates were so unreasonable - and I was right.
Tip: don't go here without an online deal (they are literally everywhere, so you won't have to look hard).
I, for one, will never dine here again, and I wish them the level of success they deserve (you can imagine what my thoughts are). Arrivederci! Speaking of Arrivederci, they have good food, and they aren't jerks.
|