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  • I've been to this place a couple of times since it's opened. The first couple of times were just great. The food was good, there was a fun draft selection and the servers were splendid. Then we came here on a busy Friday night and all went downhill. We sat at the last two seats at the bar. We got drinks in a reasonable amount of time however we waited an obscene amount of time for food. As a former waitress it really takes a lot for me to flag someone down but I eventually got a waitress to check on our food and she brought it out immediately. We were probably waiting upwards of an hour and half for four hotdogs. When we got our food my veggie dogs were cold, not lukewarm but cold. I've never sent food back at a restaurant but these were not suited for human consumption. I had my husband try it too and he confirmed I didn't have a choice but to send them back. After about 15 minutes the bartender came over and asked how things were and I confessed my hotdogs were cold and requested that they just throw them in the microwave for a couple of minutes. The bartender was ridiculously nice about it all and apologized profusely. About 25 minutes later replacement veggie dogs were brought to me and they were totally fine. Mind you I was pretty drunk by this point because I'd been sitting at a bar for about 2 hours and had planned to eat about an hour and 15 minutes ago so that was also pretty annoying to me. Ohhh and I nearly forget, my husband ordered poutine that never came. Thankfully we weren't charged for the poutine or the two veggie dogs that had to go back. I can't really figure out what the problem here is. The staff is great and seem to be totally competent but the food service is a problem. Maybe they have a bad kitchen staff? Whatever the reason we're done with this place. I wish them well and would recommend it to others but after this one bad experience I have no interest in returning. There are too many other restaurants in the area that I like to spend any more money here.
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