Good attention to customer and great location if you're riding Bootleg Canyon. Unfortunately the bike I rented had a problem with the rear der and I always had ghost shifts and could never put the chain on the granny. Also the CB pedals were in bad condition, my left foot slipped out several times. I understand MTB bikes for rental are used and abused, but for the price I pay the very least I expect is a 100% functional bike, not a "sorry" or a "better bring your own pedals". They need to improve their rental bikes. No excuses.