Absolutely horrible. We have been to Flemings before and frequent high end stake houses but this experience was by far the WORST! We planned a lovely family gathering and it started by half of our table not being able to order their desired drink because the bar was out of SEVERAL items, then when we ordered our meals the same thing happened, half our table wasn't able to order their desired item. I ordered my steak medium plus and it came out an hour later and ICE cold, I asked the waiter to see if they could hear it up, he brought it back 30 minutes later, I could tell it was the same steak because I saw the bite I had cut off it previously. I cut into the center to make sure it was cooked to my preference and it was raw inside and burnt to a crisp outside. I acknowledged it to the waiter and he was COMPLETELY rude and acted as though it was MY problem and I need to find the solution to fix it. I like going out to nice restaurants and spending more to do so but this experience was COMPLETELY inappropriate. We asked to speak to the manager several times and he never even came over. This is no way to treat customers. I highly urge you to spend your money elsewhere were you will be appreciated and respected.