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  • Terrible experience at this dealership. My daughter has been looking for a decent used car, saved up a pretty good down payment and knew exactly what she could afford. She saw a used car on the website and sent a request for more information. Lindsey contacted her and my daughter gave her the financial information and told her we lived pretty far away, so she wanted to get everything agreed upon before coming to the dealership. Several texts and calls later, my daughter was told the out-the-door price and what she estimated the payment would be. They couldn't get everything done last night, so this morning Lindsey was in touch again. All of the sudden, the payment was much higher and they wanted an addition amount for the down payment. Considering the out the door price she was given, the math didn't add up. She agreed to an additional downpayment and asked to talk to the finance person about the exact numbers. My daughter again said that we weren't driving all the way there unless all of the financial terms were in place. Within minutes a sales manager called and agreed that we were given the wrong numbers, and confirmed the terms that my daughter agreed with. He told us to come to the dealership and he would have the car ready and the paperwork ready to get her done quickly so she wouldn't be too late to work. We drove there (40 minutes) and the car wasn't even clean. We met with Lindsey signed a few non-financial papers. We drove the car around the block and expected to sign the paperwork after being there an hour. Another manager appears as my daughter was writing out her downpayment check and tells us they want even more for the downpayment! Seriously? We said no because we were told to come in based on the original terms. Then we got the typical sleazy car dealer line, "Are you going to let this car go over $200?". Yes, because you lied. You lied about the terms, you lied about the car being ready and you lied about the paperwork bring ready. Don't trust this dealership. They will con you and then switch up the agreement.
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