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| - I didn't see their yelp page till AFTER my dining experience and must say that their three star rating is quite accurate.
My first experience at Mr. Chow's was the Beverly Hills location. I remember I thoroughly enjoyed the ambiance, food, and service there.
This experience was not as pleasing. We took a reservation for dinner around 8:30pm the same day. (It seemed that this place was not as busy as places like Nobu which was booked till the next day; which to me, esp on a three day weekend, shows that maybe it's not as good).
We show up and take the elevator up. We are shortly seated in a bluish lit circular room. From the get go they offer bottled or tap water ... Then the champagne cart shows up with a man dressed all white and fancy. It's nice to offer these finer things that cost $$$$$ but when it feels like they're trying to upsell u on everything it gets annoying quickly and feels unclassy.
Our waiter showed up with an accent and couldn't properly explain the whole process with their menu. It's actually quite complicated. She urges us to get the pre fixed option and says she HAS to order two of the same thing from the bottom category if we don't get the pre fixed option... Like, what does that even mean and why?
We end up getting the pre fixed which includes two appetizers, two entrees, and two sides. The price of the pre fixed goes up and up and up depending on what entree u choose which is bull.
Finally our food comes out but it doesn't get to my table till 15 mins later. I see the servers struggling to organize and accomplish their tasks in front of me. One grabs my appetizer the other takes it and sets it down, the other attempts to come to the table then drops the spoon... He sets the dish down and disappears for 5 mins. Finally someone else delivers it.. Wow... It got cold very fast.
The servers seem to have an facade of properness and high class but fail to simply provide decent service.
I'm guessing everyone is new to their jobs here.
The food was just okay. I always enjoy the mr chow noodles and dumplings... Everything else was just okay. The black cod was too buttery, the prawns were overly sauced, the fried rice was kind of mushy.. The baby bok choy was good but it's hard to mess that up.
We finished, asked for take out boxes for all the food that was leftover, and left.
Prob won't be back to this location. The Beverly hills location has better service and ambience... Maybe even better food.
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