I've come to this location a few times and I enjoy the order online for pick up option to skip the wait. Well today my order was supposed to be ready at 10:53 and here I am at 11 and they barely threw the wings in the deep fryer. We got our order by 11:04 when there was absolutely nobody in the restaurant. This has happened on more than one occasion to the store. The service is what earned the low score otherwise the foods spot on and continue only because of the quality of wings.