As a frequent guest and Platinum Elite, I will no longer choose to stay at this hotel. The rooms are nice. I did have a suite too, however the room was missing funiture, dirty and in need of renovation. The service this time was really lacking at the front desk. The afternoon/evening valet guy was very rude. It was always customary for him to yell across the driveway at you. There are plenty of options in Las Vegas, shame on the Renaissance for not being "delighted to serve".